Privacy Policy

Privacy Policy

Effective Date: 01/01/2025

1. IntroductionWelcome to ECOMM UNPUZZLED by Camila Baptista. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] and use our services.
2. Information We CollectWe may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, and other contact details.
• Payment Information: When you make a purchase or payment, we may collect billing details (processed securely through third-party payment processors).
• Technical Data: IP address, browser type, operating system, and browsing behaviour on our website.
• Communications Data: Any messages, inquiries, or feedback you provide.

3. How We Use Your InformationWe use the information we collect for the following purposes:

• To provide and manage our services.
• To process transactions and send relevant invoices or receipts.
• To improve our website and customer experience.
• To communicate with you regarding updates, promotions, or service-related inquiries.
• To comply with legal obligations and enforce our terms of service.

4. How We Share Your InformationWe do not sell or rent your personal information. However, we may share your data in the following situations:

• With service providers who assist in running our business (e.g., payment processors, hosting services, email providers).
• If required by law or legal proceedings.
• In case of a business transfer, such as a merger or sale.

5. Data SecurityWe implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing information.
6. Your RightsDepending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for processing where applicable.
• Request a copy of the information we hold about you.
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking TechnologiesOur website may use cookies and similar tracking technologies to improve user experience and analyse website traffic. You can adjust your browser settings to manage cookie preferences.
8. Third-Party LinksOur website may contain links to external websites. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies.
9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact UsIf you have any questions about this Privacy Policy, please contact us at: camila@ecommunpuzzled.com